Description
Develops professional communication as a clinical skill across caregiver and team interactions. Covers communication expectations, objective language use, professional tone, and structured reporting. Scenario-based content addresses common challenges such as caregiver concerns, unexpected behavior, and team disagreement.
Focus is placed on communication that supports collaboration and improves client outcomes.
Published: 5/28/2026
Objectives
By the end of this training, participants will be able to:
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Explain why effective communication is a clinical competency in ABA, not a soft skill, and how communication quality directly affects treatment outcomes for clients
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Identify the distinct communication responsibilities RBTs have with caregivers, supervisors, and treatment team members, and describe the appropriate content and scope of each
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Distinguish between information that is appropriate for RBTs to share directly and information that must be directed to the supervising BCBA, and explain why this boundary protects clients
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Apply objective, behaviorally specific language when describing client behavior, session events, and clinical observations, replacing subjective and interpretive language with precise description
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Demonstrate professional communication strategies for four common challenging situations, caregiver frustration, questions outside RBT scope, new or unexpected behaviors, and team disagreements
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Describe a structured approach to reporting clinically significant observations to a BCBA supervisor, including urgency triage and documentation standards
Certificate
By completing/passing this course, you will attain the certificate PDU 8- The Power of Communication
Learning credits
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